Terms & Conditions

Last updated: 05 November 2026

Welcome to JAD FADEL. These Terms & Conditions govern your access to and use of jadfadel.co, including all purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. About JAD FADEL

JAD FADEL is a jewelry brand based in Beirut, Lebanon, offering jewelry and related products through its online store.

Throughout these Terms, "JAD FADEL", "we", "us", and "our" refer to the business operating the website.

Legal business entity: [CONFIRM REGISTERED LEGAL NAME]

2. Eligibility and Website Use

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • Any information you provide is accurate and complete.

  • You will use the website for lawful purposes.

  • You will not attempt to interfere with the website's security or functionality.

We reserve the right to restrict access to our website where misuse, fraudulent activity, or violations of these Terms are identified.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.

However:

  • Product colors may appear differently depending on your screen and device.

  • Minor variations may occur in handcrafted or individually finished pieces.

  • Gemstones and natural materials may have natural variations.

  • Product images are provided for illustrative purposes and may not always represent every minor detail.

Customers should review product descriptions, materials, dimensions, sizes, and specifications before placing an order.

4. Prices and Currency

All product prices are displayed in the currency indicated on the website.

Prices may change without prior notice. Any price changes will not affect orders that have already been accepted, except where correction of an obvious pricing or technical error is necessary.

Shipping charges, customs duties, import taxes, and other applicable charges may be additional unless explicitly stated otherwise at checkout.

5. Orders and Acceptance

When you submit an order, you are making a purchase request.

An automated order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

  • Suspected fraudulent activity.

  • Payment authorization failure.

  • Incorrect pricing or product information.

  • Product unavailability.

  • Technical errors.

  • Inability to verify customer or delivery information.

  • Legal or regulatory requirements.

If an order is canceled after payment has been collected, any applicable refund will be processed through the original payment method, subject to applicable law.

6. Payment

Customers must complete payment using the payment methods made available at checkout.

Orders may be subject to payment verification and fraud prevention procedures.

We are not responsible for additional charges imposed by banks, card issuers, or payment providers, including currency conversion fees.

7. Personalized and Custom Jewelry

Certain products may be personalized, engraved, customized, or produced according to customer specifications.

Customers are responsible for carefully reviewing all submitted details, including names, initials, engraving text, sizes, and design selections.

Once customization or production has started, changes may not be possible.

Custom and personalized products may be subject to specific return and cancellation conditions, subject always to mandatory consumer rights under applicable law.

8. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery estimates are provided as guidance and may be affected by courier operations, customs clearance, weather conditions, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

9. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Returns & Refund Policy.

Nothing in these Terms is intended to exclude any consumer rights that cannot legally be excluded under applicable law.

10. Intellectual Property

All content on this website, including:

  • Brand names and logos.

  • Product designs and photographs.

  • Product descriptions.

  • Graphics and visual materials.

  • Website layouts and design elements.

  • Text and other creative content.

is owned by or licensed to JAD FADEL, unless otherwise indicated.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written authorization.

11. Limitation of Liability

To the extent permitted by applicable law, JAD FADEL shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded for defective products, fraud, or other protected consumer rights.

12. Third-Party Services

Our website may integrate third-party services, including payment providers, shipping companies, analytics services, and social media platforms.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent acts or omissions of third-party providers, except where applicable law provides otherwise.

13. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, civil unrest, government restrictions, transportation disruptions, strikes, or interruptions to essential services.

We will make reasonable efforts to communicate significant disruptions affecting orders.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Updated terms will be published on this page, together with a revised effective date.

Continued use of the website after publication of changes constitutes acceptance to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions shall be governed by the laws of Lebanon, subject to any mandatory consumer protection laws applicable in the customer's country of residence.

Any disputes shall be handled by the competent courts or authorities in accordance with applicable law.

16. Contact Information

JAD FADEL

Website: https://jadfadel.co
Email: info@jadfadel.co
Telephone: +961 70 450 222
Location: Beirut, Lebanon