Last updated: November 5, 2026
JAD FADEL ("we", "us", or "our") respects your privacy and is committed to protecting the personal information of visitors and customers who use https://jadfadel.co.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, create an account, place an order, or communicate with us.
We may collect the following information:
Personal Information
Full name.
Email address.
Telephone number.
Billing address.
Shipping address.
Customer account information.
Information provided through customer service communications.
Order and Transaction Information
Products purchased.
Order history.
Payment status.
Transaction references.
Shipping and delivery information.
Refund and return requests.
Technical Information
When you visit our website, certain information may be collected automatically, including:
IP address.
Browser type and version.
Device information.
Operating system.
Pages visited.
Website interactions.
Referral sources.
Approximate geographical information.
Marketing Information
If you subscribe to our marketing communications, we may collect your preferences and interactions with promotional emails and advertisements.
We use personal information to:
Process and fulfill orders.
Verify and process payments.
Arrange shipping and delivery.
Provide customer support.
Communicate order updates.
Manage customer accounts.
Process eligible refunds and warranty requests.
Improve our website and shopping experience.
Personalize our services.
Prevent fraudulent activity.
Send promotional communications where permitted.
Comply with applicable legal obligations.
Payments made through our website are processed through the payment providers available at checkout.
These providers may collect and process payment information according to their own privacy policies and security procedures.
We do not intend to store complete payment card details on our own systems.
We may share personal information with trusted third-party providers where necessary to operate our business, including:
Shopify and website hosting providers.
Payment processors.
Shipping companies, including DHL, UPS, and Wakilni.
Analytics providers.
Marketing and advertising platforms.
Customer support providers.
Fraud prevention and security services.
Professional advisers and legal authorities where required.
We do not sell customers' personal information as a business practice.
JAD FADEL operates from Beirut, Lebanon and serves customers internationally.
Your personal information may be transferred to or processed in other countries where our service providers operate.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.
Our website may use cookies, pixels, and similar technologies to:
Operate essential website functions.
Maintain shopping cart contents.
Remember customer preferences.
Improve website performance.
Analyze website traffic.
Measure advertising performance.
Support marketing activities.
You can manage cookies through your browser settings and any available cookie preference tools on our website.
We may send promotional emails or marketing communications where you have subscribed or where otherwise permitted by applicable law.
You can unsubscribe from promotional emails at any time using the unsubscribe link included in the communication.
Transactional messages relating to orders, payments, deliveries, and customer service may still be sent when necessary.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, business records, dispute resolution, and compliance with legal requirements.
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic storage system or internet transmission can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent where processing is based on consent.
Object to certain processing activities.
Request information about how your personal information is used.
Unsubscribe from marketing communications.
To exercise applicable rights, contact us using the information below.
We may request identity verification before processing certain requests.
Our website may contain links to third-party websites and services.
JAD FADEL is not responsible for the privacy practices or security of external websites. We recommend reviewing their privacy policies before providing personal information.
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.
If you believe a child has provided personal information to us inappropriately, please contact us.
We may update this Privacy Policy to reflect changes in our business, website functionality, technology, or applicable legal requirements.
Any revised version will be published on this page with an updated effective date.
JAD FADEL
Address: Beirut, Lebanon
Email: info@jadfadel.co
Telephone: +961 70 450 222
Website: https://jadfadel.co